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The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region.

*Note: This page currently has two sections. Once you complete editing the Accessibility Statement below, you need to delete this section.

To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site”.

Accessibility Statement

♿ Accessibility Statement — Critters by the Coast

Last updated: [Insert date]

At Critters by the Coast, we’re committed to making our services and information accessible to everyone in our community — including people with disabilities, seniors, and those with diverse needs.

We believe that every pet owner should be able to access safe, reliable, and caring pet services without barriers.

🌊 Our Commitment

We aim to make our website, social media, and in-person services easy to use and inclusive for all customers.
We are continuously working to improve accessibility in the following ways:

  • Providing clear, simple communication online and in person.

  • Offering phone, email, and message options for bookings and enquiries.

  • Ensuring our pet taxi and home visit services can accommodate mobility or communication needs where possible.

  • Listening to feedback and making reasonable adjustments to meet your individual needs.

🐾 Website Accessibility

We strive to make our online content readable and usable for everyone by:

  • Using plain language and clear formatting.

  • Providing text alternatives for images and graphics.

  • Designing for mobile and desktop accessibility.

  • Ensuring high colour contrast and legible text.

If you experience difficulty accessing any part of our website or social media content, please let us know — we’re here to help.

💬 Requesting Assistance or Adjustments

If you have a disability, health condition, or access need, we’ll do our best to accommodate you and your pet.
This may include:

  • Adjusted pickup or drop-off arrangements.

  • Assistance with mobility aids or accessible meeting locations.

  • Communication via your preferred method (phone, text, email, etc.).

Please contact us before your booking if you’d like to discuss any specific requirements.

📞 Contact Us

If you have any feedback or need assistance using our services or website, please get in touch:

📧 [your email address]
📞 [your phone number]
📍 Woolgoolga, NSW

We welcome feedback from all members of our community — your input helps us improve accessibility for everyone.

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